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I'm often disconnected from the creator

Updated over a year ago

Are you often disconnected from your designer's account on Offmy?

Don't panic, we've got the solution.

We'll take you to the creator panel, where you'll need to check whether auto-renewal is enabled. If it's disabled, you'll need to reconnect to the creator.

Be sure to disable double authentication on the creator voting account so that renewal can be activated.

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