Offmy's Automatic Messages feature allows you to create smart, personalized messaging sequences that are automatically triggered based on a user's behavior on MYM. It's a powerful tool designed to increase your conversions, improve retention, and strengthen the relationship between the creator and their subscribers.
Smart triggers
Offmy automatically detects three types of key events:
New interested party
When a user changes their status to “interested” on MYM.
New subscriber
When a user takes out a subscription.
Subscription ended/unsubscribed
When a former subscriber does not renew.
For each event, you can trigger the automatic sending of a tailored message to save time while maximizing opportunities.
Custom shipping time
Each automatic message can be programmed to be sent after a specific delay:
In minutes
In hours
In days
This allows you to create perfectly calibrated sequences: example → immediate welcome message, upsell message 1 hour later, follow-up message 24 hours after unsubscribing, etc.
Flexible content
For each automatic message, you can define:
Text only, ideal for simple messages or conversational follow-ups.
Text + media (photo or video)
Text + media + price, to perform an automatic upsell immediately after an event.
This flexibility allows you to adapt the strategy according to the value of the user and the situation.
Total management & visibility
The interface allows you to manage your system at a glance:
Active automated messages
Inactive automated messages
“All messages” view
You can also filter by event type:
Nouveaux intéressés
Nouveaux abonnés
Utilisateurs non abonnés
This makes it easy to organize your automated campaigns and optimize your scenarios without complexity.
Impact & benefits
This feature is designed to automate much of the follow-up and reminder work:
Increased conversion rates (perfect for turning prospects into subscribers)
Higher retention rates (messages tailored to new subscribers)
More effective follow-ups (re-engage former subscribers at the right time)
Significant time savings for your teams
More consistent and professional interactions